Responsible Gaming

Gaming Should Be Entertainment

We believe that casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.

Remember: the odds always favour the house. Set a budget you can afford to lose and stick to it.

Age Verification

Casino gaming is only available to individuals who are 18 years of age or older in Australia. We are committed to preventing underage gambling.

If you are under 18, please do not participate in any gambling activities. If you are aware of anyone under 18 gambling, please contact local authorities or the relevant support organizations listed below.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs in yourself or someone you know, it may be time to seek help:

• Chasing losses by gambling more money to try to recover what you've lost
• Gambling with money intended for essential expenses (rent, bills, food)
• Hiding your gambling activities from family, friends, or loved ones
• Spending more time or money gambling than intended
• Feeling anxious, irritable, or restless when not gambling
• Borrowing money to fund gambling activities
• Neglecting work, study, or personal relationships due to gambling
• Lying about the extent of your gambling
• Attempting to cut back or control gambling without success
• Using gambling to escape problems or negative emotions

Self-Help Tools

Many casinos and gaming platforms offer tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a gaming session
• Time Limits: Set reminders to take breaks from gaming
• Reality Checks: Regular pop-up notifications reminding you how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming platforms
• Cool-Off Period: Take a break from gambling for a set period

We encourage you to use these tools to maintain control over your gambling activities.

Support Organizations

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:

Australia

• Gambling Help Online – Free, confidential support and information
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)

United Kingdom

• GamCare – Free support for problem gamblers
  www.gamcare.org.uk
• GamStop – Self-exclusion scheme for online gambling
  www.gamstop.co.uk

Canada

• Responsible Gambling Council – Evidence-based resources and support
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Confidential helpline and resources
  www.ncpgambling.org
  Phone: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Health education and support
  Telephone Counselling: 0800 137 27 00

If You Need Help, Seek It Now

Problem gambling is a serious issue that can affect your financial wellbeing, relationships, and mental health. You are not alone.

If you believe you have a gambling problem, please contact one of the support organisations listed above immediately. They offer free, confidential advice and assistance to help you regain control.

Remember: asking for help is a sign of strength, not weakness.